Thanks for buying our bath and body products. We are excited to have you as our customer. The following are a few of our policies to make sure that everybody understands how we do business.
Information provided to us by our customers will always be kept confidential. We will never sell your information to any other organization. We do keep your email address for sending you information in reference to MelaninJunkii. You always have the option to unsubscribe from our email list at anytime.
We are only shipping to U.S. addresses at this time. If you would like us to ship to another country, please inquire prior to placing an order. All shipping charges are calculated for U.S. addresses only. Our shipping carrier is USPS, which takes 1 to 5 days from the time we ship, depending on location. We normally ship within 48 hours of receiving your order. If we are out of stock on a particular soap, the website will reflect that, and if not we will send an e-mail as soon as we notice the discrepancy.
REFUNDS AND RETURNS:
Due to the nature of our all natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns.
We know that it can be difficult to order new skin care products online, that is why we offer our soaps, shampoo bars, and many other products in sample or trial sizes so that you can experiment.
Your satisfaction is our goal and we truly believe that you will love our products, but if you are unhappy, please let us know. We want you to have a positive experience and will work with you if you are not pleased with your purchase.
MelaninJunkii is not responsible for any individual reaction to any particular ingredient. Each product description on our website includes a complete list of ingredients.
We reserve the right to cancel any order that was a result of a mistake in our system. For example, if we price our soap for $0.07 instead of $7.00 and you buy a million bars at $0.07 then we have the right to cancel your order due to a computer error or human error.
People with sensitivities to any listed ingredient should not use the product. In case you are in doubt always try an allergy patch test and if at any time irritation occurs, discontinue use of the product.